Privacy Policy
Fresco Canada ("we," "us," or "our") operates the website frescocanada.com (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our Website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information that identifies you, such as your name, email address, phone number, billing address, and payment details (including cryptocurrency wallet information) when you make a purchase or create an account.
- Usage Data: Information about how you interact with our Website, such as your IP address, browser type, device information, pages visited, and time spent on the Website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. See our Cookies Policy below for more details.
- Transaction Data: Details about your purchases, including products or services bought, transaction amounts, and cryptocurrency payment information.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you submit information through forms (e.g., account registration, checkout, or contact forms), make a purchase, or communicate with us via email or phone.
- Automatically: Through cookies, web beacons, and server logs when you browse our Website.
- From Third Parties: We may receive information from third-party service providers (e.g., payment processors, analytics providers) or business partners, in compliance with applicable data protection laws.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including payment processing and order delivery.
- To manage your account and provide customer support.
- To improve our Website, services, and user experience.
- To send you promotional emails, newsletters, or offers (with your consent, where required).
- To comply with legal obligations, such as tax reporting or fraud prevention.
- To analyze Website usage and optimize our marketing efforts.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our Website, processing payments (including cryptocurrency transactions), or providing analytics, subject to strict confidentiality agreements.
- Business Partners: With your consent, we may share data with partners for marketing or promotional purposes.
- Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
5. Cookies Policy
- Necessary Cookies: Essential for the Website to function, such as maintaining your session during checkout.
- Functional Cookies: Store your preferences (e.g., language or currency) to personalize your experience.
- Analytics Cookies: Help us understand how visitors interact with our Website.
- Advertising Cookies: Deliver relevant ads based on your interests.
You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain Website features. For more information, visit All About Cookies.
6. Data Security
We use industry-standard encryption (e.g., HTTPS) and security measures to protect your data during transmission and storage. However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Opt out of marketing communications or certain data processing activities.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, contact us at [insert contact email, e.g., [email protected]]. We will respond within the timeframes required by law (e.g., 30 days for GDPR requests).
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.
9. International Data Transfers
Your data may be transferred to and stored in locations outside your country, including Canada or other jurisdictions. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, transaction data may be kept for tax or legal compliance purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised. If significant changes are made, we may notify you via email or a notice on the Website.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
If you are in the EU and have unresolved concerns, you have the right to lodge a complaint with a supervisory authority, such as the Office of the Privacy Commissioner of Canada or an EU data protection authority.